According to researchers at Drexel University’s LeBow College of Business, the impact of self-checkout on grocery store loyalty is a topic of major importance! 🤔 They’ve embarked on a quest to uncover the secrets of these self-service stations.
It turns out that self-checkout can have a profound effect on customer loyalty! 💪 While some customers may appreciate the convenience and speed of these machines, others may feel frustrated or disconnected from the shopping experience.
How do you feel about them?
Source: MSN
